The wild side
of Black Friday

Voucher Terms & Conditions

Good to know.

1. Purchase: Vouchers are available from 07:00 on 27 November 2026, in person in Windhoek or online via official N/a’an ku sê Ecotourism Collection digital channels. Available while stocks last. Purchasers must be 18 years or older.
2. Voucher validity: Valid for stays from 27 November 2026 to 30 June 2027. All vouchers expire on 30 June 2027, with the final night of accommodation required to fall on or before this date. No extensions are permitted.
3. Voucher value: Unless otherwise specified, one voucher covers one night’s accommodation for one person, subject to the property’s standard room occupancy limits. Vouchers are valid only for the accommodation category stated.
4. Bookings: Reservations must be made in advance through the N/a’an ku sê Ecotourism Collection online booking platform or Reservations Team and are subject to availability. Walk-in bookings are not accepted.
5. Additional costs: Meals, beverages, activities, transfers, park fees, conservation levies and all other additional services are charged separately.
6. Restrictions: Vouchers cannot be applied to existing bookings, combined with other promotions, discounts or vouchers, or resold commercially. Black Friday vouchers are non-commissionable.
7. Children: Children aged 0–2 stay free and do not require a voucher. All other guests require their own applicable voucher.
8. Gifting: Unused vouchers may be transferred or gifted to friends and family at no additional cost, provided this is done before redemption.
9. Refunds and exchanges: Vouchers are non-refundable, non-exchangeable for cash and hold no cash value. Unused or expired vouchers will not be refunded.
10. Voucher security: Voucher codes must be kept secure and treated as cash. N/a’an ku sê Ecotourism Collection accepts no responsibility for lost, stolen, damaged or misused vouchers. Anyone presenting a valid voucher code will be regarded as its authorised user.
11. Force majeure: N/a’an ku sê Ecotourism Collection shall not be liable for failure to provide accommodation due to circumstances beyond its reasonable control, including natural disasters, government restrictions, civil unrest or epidemics.
12. Acceptance: Purchase or redemption of a voucher constitutes acceptance of these Terms & Conditions. N/a’an ku sê Ecotourism Collection reserves the right to amend these terms where necessary.